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Dropdown Custom Field with 2000 options?

shivani shirguppi
Contributor
January 2, 2024

We have a requirement to create a dropdown custom field which having 2000 options in JSM. Is there any way to add those options in bulk? or we have to add them manually? Please help.

2 answers

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Nic Brough -Adaptavist-
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January 3, 2024

Hi shivani,

Your "requirement" is broken.  2,000 options is not usable for your humans, however you do it, so you should take another look at that, rather than trying to bodge your software. 

Why do you think you need 2,000 options in a field?

0 votes
Trudy Claspill
Community Champion
January 2, 2024

Hello @shivani shirguppi ,

Are you trying to set this up in a Team Managed project or a Company Managed project?

There is a limit to how many items you can have in a drop-down/selection list field specifically in a Team Managed project. And that limit is 55 items.

There is a change request to raise the limit. You can add your vote/comments to it here:

https://jira.atlassian.com/browse/JSWCLOUD-20914

If you are working with a company managed project I have read that there is no hard limit. However, that many items in the list will impact performance. Additionally a field with that many options doesn't seem very user friendly. Can you tell us more about the use case that requires so many options in one list?

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