During upgrade process the backup of home directory taking long time

[Patrick J Bonk]

Backup of home directory taking hours now when it used to be under one???

[Nic Brough -Adaptavist-]

Have a look at the sizes of the directories in the home directory - are any of them growing very large?

(I'd start with a quick check of what's in the logs directory - if you've not set up a log rotate, you'll find that is just permanently growing)

[Patrick J Bonk]

What is in the jirahome\export folder.....there seems to be a ton of zipped up folders in there....some are very large.

[Nic Brough -Adaptavist-]

Ah, yes, those are the regular backups.   Also something you should think about rotating, like the logs.  I usually keep the last three, and then one from every second Sunday going back a year or something.

Or, if you're doing the recommended backup (copy attachments and use your database to do proper db dumps), turn the backup routine off entirely.

[Patrick J Bonk]

Thanks for your help.  We emptied that directory in our test side and did a zip backup and it went from 1:15 to 8 minutes....That will be much better.  We did not catch that the "Backup Service" by default is turned on during a step in upgrade process.