Dynamic salutation creation for automated emails based on gender

[Reto Wagner]

Hi There,

I'd like to have the salutions in project automation email action to be created dynamically based on gender custom field (male / female) input.  For example:

So if custom field for gender is male, salutation should be "Dear Mr. <custom_field_Last_Name>" and if female "Dear Mrs. <custom_field_Last_Name>"

My global admin also don't want to create a custom field with a select list for the salutation as he says it's not in the 80/20 rule for reuse in other projects (which I don't agree).

Another idea I had for this was to make two separate rules where condition gender = male / female is checked and based on the result the email contains a different salutation/content. However, this means, that I have to create two rules for each email template which is more effort to maintain email content and more rules (less overseeable).

Thanks for your inputs already! :)