Hi, I'm relatively new to EazyBI and just have a question for its usage.
In a scene which the workflow looks like this:
Open -> Resolved -> Closed
ㅣ
^------Reopen------^
When a certain person changes an Open issue to Resolved status, and the resolved issue is Reopened after, I'm trying to find the initial person who made the first change (open -> resolved).
In addition to that, if possible, I also want to find out the Reopen percentage
Hopefully I can get a guide for this circumstance.
Hi @Joe
Take a look at this report that uses the transition author: https://community.eazybi.com/t/pulling-transitions-authors-into-a-single-column/1113/3
Regards
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