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EazyBI Installed License but still showing "License is expired, please update to valid license key."

Sam Lee
Sam Lee
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August 28, 2013

I've installed the purchased license for EazyBI, but when I click on the EazyBI reports link, it gives me the following message:

"License is expired, please update to valid license key."

Can you help?

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Raimonds Simano1
Raimonds Simanovskis
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August 28, 2013

Sometimes JIRA caches licensing information for some time.

Typically this can be solved by disabling eazyBI plugin from JIRA Administration / Manage Add-ons and then re-enabling.

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