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Edit fields in "new issue created" mail notification

Ifat Keren
Contributor
February 3, 2023

How can I control the content (fields that will be shown) in the create issue notification?

1 answer

0 votes
Trudy Claspill
Community Champion
February 3, 2023

Hello @Ifat Keren 

Are these notifications that are being sent to Customers for Jira Service Management, or notifications sent to licensed Jira users for Jira Software?

If the latter (Jira Software) then you cannot modify the notification template natively. Refer to the answer on this post.

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