Editing or deleting a filter subscription owned by someone else

[Rex Parsons]

I am a Jira system admin, but I cannot see how to edit or delete filter subscriptions that were set up by a former employee.  I changed the filter owner to be myself, but I still don't have any options when I go to Manage Subscriptions. I can view them but there are no edit/delete options.

[Matthew Challenger]

Wow, this is very bad design.

[Trudy Claspill]

It appears that Atlassian does not intend to provide a method for Administrators to manage subscriptions created by others:

https://jira.atlassian.com/browse/JRACLOUD-73354

[Bill Sheboy]

Hi @Rex Parsons 

Yes and...to Trudy's answer: The only work-around I have found for this gap in admin features is to:

• temporarily re-enable the user,
• log-in as them from user management,
• manage their content as needed,
• revert back to admin, and
• de-activate them again.

Kind regards,
Bill