Email Notification for Issues Moved to Done Column

[Chad Dahlberg]

I have a basic Kanban board with 3 columns: To-Do, In-Progress & Done.

I have turned off some of the email notifications as I don't need to know every change in an Issue but I do want to know when things are moved to the Done column.

I didn't see an email notification preference but is there an option to be emailed anytime an issue is moved to the "Done" column? 

[John Funk · Accepted solution]

Hi Chad - Welcome to the Atlassian Community!

You can create an automaton rule that will do that for you. Here is an example:

[Anthony Morais · Accepted solution]

Hi @Chad Dahlberg 

Welcome to the Atlassian Community!!!

You can also create an automation as in the example below:

I hope it helps!

Regards,

Anthony

[Trudy Claspill]

Hello @Chad Dahlberg 

Welcome to the community.

If you don't need immediate notification you could create a filter to retrieve those issues, save the filter, and subscribe to the filter to receive an email list of those issues on a periodic basis. You would use the CHANGED operator to find the issues changed to the Done status since an explicit date or relative date function you specify. For more information on creating and saving filters and setting up subscriptions refer to:

https://support.atlassian.com/jira-software-cloud/docs/work-with-search-results/

Note that for the Answers that refer to creating an Automation Rule, only a Jira Administrator or a Jira Project Administrator can create Automation Rules.

[Markus Fredén]

Hi @Chad Dahlberg ,

The event you're looking for is "Issue Resolved" since when moving to "Done" usually resolves the issue (unless the workflow step has been changed manually not to do so)

/Markus