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Email enviado não abriu chamado

COO
COO April 19, 2021

Ao enviar o email o jira nao abriu o chamado, poderia verificar o motivo?

Como podemos ver na imagem 1 estava o email estava correto, na imagem jira_email2 podemos ver que desde o dia 04/04 o jira nao abriu chamado retornando a funcionar dia 13/04.

jira_email.pngjira_email2.png

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