Email notification service desk team

[Constance Tanguy]

Good Morning, 

It seems that there have been some changes in the email notifications set up for the service desk team.

they still receive some notifications, but not all of them.

Could you help me fix it please?

Thanks, 

[ROY RUSSEL ROMANO]

Hi Constance,

We encountered this too when using default notification scheme. its better to create your own notification scheme for your projects.

Hope it helps,

As ever,

Roy