Email notification to external partners

[mani@123]

Hello All,

Is there a way to send JIRA event notification email to non-JIRA users for external partners on a specific issue status transition?

Thanks in advance,

Manikanta

[David Laperle]

1. You could create a user in JIRA having the external partner email

2. You could write a postFunction script using ScriptRunner

3. You could use Automation for JIRA

[mani@123]

Hi David,

Thanks for the response.

May i know what condition do i need to put in Script-runner send custom email post function?

Thanks in advance,

Manikanta 

[David Laperle]

I don't have a scriptrunner instance at the moment, so can't give you an example. 

https://scriptrunner.adaptavist.com/4.3.6/jira/builtin-scripts.html#_send_a_custom_email

This seems to cover the topic very thoroughly, i'm sure you can figure it out!

[mani@123]

Thanks David.

I will try this and update you.