Email notification when the due date in an issue is near (Jira)

[Carlota Vendrell]

Hi all, 

I would like to receive notifications when the due date of an issue is near. How can I do it? It has to be configured in each project?

Thanks :)

[Tarun Sapra]

Hello @Carlota Vendrell

You can create a filter with issues having due date near and then configure a subscription for that filter.

https://confluence.atlassian.com/adminjiracloud/managing-shared-filters-818578900.html

[Tarun Sapra]

So you can create a filter like (issues due in next 5 days)

duedate < startOfDay(5d)  and duedate > startOfDay() 

This gives issues with due date in next 5 days, and you can have a subscription around this filter. 

[Alexey Matveev]

Hello,

You would need to create a filter with a JQL like this:

duedate < 4d

This JQL will return all issues which are due in the nearest 4 days.

Then create a filter subscription to get the results of the filter by mail. You can find more info about subscriptions here:

https://confluence.atlassian.com/jira064/receiving-search-results-via-email-720416706.html