Emails to jira keep bouncing

[Abigail Wescott]

I am trying to set up a setting in my project so I can email and an issue will be created. I went to the site administration and create a new mail handler with the default server. Every time I email I get a response that it has bounced. New issues are not getting created. 

[Timothy]

Are they getting bounced by the mail server or by Jira? What's in your logs?

[Abigail Wescott]

It says the message could not be delivered 

Diagnostic-Code: smtp; 550 5.1.1 Mailbox does not exist
Status: 5.1.1

[Timothy]

This means that the endpoint that you're sending or reading from does not exist..

[Abigail Wescott]

What email should I use? I need to something to send too which creates the ticket.

[Timothy]

I'm really not sure what you're trying to achieve but this is what you should do:

1. Create an email account/box to accept emails
2. Set Jira to read that email box
   1. (https://confluence.atlassian.com/adminjiraserver0711/configuring-jira-applications-to-receive-email-from-a-pop-or-imap-mail-server-955168570.html)