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Enterprise jira plugin mgmt.

milan.shah
Contributor
September 28, 2021

https://support.atlassian.com/organization-administration/docs/how-many-instances-of-a-product-does-my-organization-need/

shows that as users are managed outside the instance/produce, the user license is paid only once, but able to access multiple instances of that product. I get that.
What is not clear is how plugins are managed.
1. Are they costed at the Enterprise level (ie per user) or at the instance (sub-set of users)?
2. Are the plugins visible by default across all instances or can they be restricted to specific instances for the same product ?

1 answer

0 votes
Robert Wen_Cprime_
Community Champion
September 28, 2021

Ah.  Found it in billing: https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-enterprise-plans/

Marketplace apps are billed at the site-level.  As far as #2 is concerned, I think visibility is only at the instance or site-level, but Atlassian is working on making visibility enterprise-wide.

milan.shah
Contributor
September 28, 2021

Thank you @Robert Wen_Cprime_ . We are currently pushing for a single instance plit, to reduce plugin costs and there was a lot of push for multi-instance. This now clarifies. 

Robert Wen_Cprime_
Community Champion
September 29, 2021

Happy to hear.  Glad to be of service!

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