Entity Property Indexing Not Working

[Daniel Kolle]

I am following the documentation for entity properties in Jira Cloud literally exactly. I am able to GET/PUT/POST to my instance fine and the data is stored correctly.

However, I am unable to access the values through JQL. I have the atlassian-connect.json setup according to the same documentation listed above but it still doesn't register in JQL.

Any help would be great!

[Bruno Marotta _ease solutions_]

Hi,

I was having the same problem. Entity properties were accessible through the API but not searchable. What solve the problem was to reinstall the plugin.

I hope this helps.