Epic field is missing in issue layout

[Rich Moll]

I currently have an issue layout defined as

However, the resulting layout does not have the epic field present.

A few weeks ago, it showed up again, but then it recently vanished. What am I missing?

[Ste Wright · Accepted solution]

Hi @Rich Moll 

It looks like you're using the New Issue View on a Classic Project.

The field should appear - can you check first if the issue being viewed is an Epic or a standard issue type?

Epic fields behave differently depending on the issue type:

• Epic Name: The name of an Epic - so only shows on Epics. Hidden on bugs, stories, sub-tasks, etc.
• Epic Link: The parent of another standard issue type - if on the issue layout, will show on stories, bugs, tasks, etc - but is hidden on Epics and sub-tasks.

If the correct field is your screen and it's missing from the correct issue type, let us know :)

Ste

[Rich Moll]

Interesting, I didn't know to look for an additional Epic field, in this case Epic Link. Adding Epic Link to the layout resolved the issue.

As a side question, why did this appear for a few weeks and then go away again?

[Ste Wright]

Hi @Rich Moll 

What do you mean by go away again? The field wasn't available to be chosen?

Ste

[Rich Moll]

For a few weeks, Epic Name was visible as if it was Epic Link on normal story issues. Then it went away again. Like, stopped being displayed. 

[Bill Sheboy]

Hi @Rich Moll 

Epic Link is one of those fields which only displays on the view page once it has a value.  Do you have an example where the story/bug has an assigned Epic Link, but does not display?

Best regards,

Bill

[Rich Moll]

Yes, all items in my current sprint are assigned an Epic and yet none show the Epic name in either the pop up or full page view.