Epic "mark as done" sets Epic-Status to "To Do"

[Patrick Buttgereit]

We are using Jira in Germany and use german settings in the system and in profiles. The only "addon" we use is Plans/Portfolio.

When working with Epics there is a strange occurence:

Using "mark as done" on an epic in the backlog sets the epic-status for whatever reason to "To Do". Which we used as a german translation for "selected for development" long ago)

When adding the epic-status field to a screen and selecting the status in the dropdown, I also have to select "To Do" to mark it as done as well. In that dropdown field I have several status options to choose - they are all German. The "To Do" Option is the last one in that dropdown.

I asume it uses a (for me) unknown workflow and/or translation. But I was unable to find out which after searching for several hours. I was not able to reproduce this in our testing environment either. Or Maybe there is a problem with the translation (we use jira in german and translated our statuses and I dont know if that reflects on the Epic-Statuses)

Can someone help me in fixing this? Can I (re)translate that somewhere? When changing the systems (and my profile) language to another one -for example if I use Jira completely in english - And even when creating a complete new Project - it still uses the german (and wrong) Epic-Statuses.

We use Jira Data Center 8.20.8

Thank you for helping me!

[Sugandha Singh]

Hello @Patrick Buttgereit , could you please check the following: 

• First please navigate to the project board and verify if the "Done" column (mapped with Done Status) is at the rightmost column, if it's not, please move it to the rightmost column.
• Please note that the Project Board link should look like something as: https://JiraCloudInstance.atlassian.net/jira/software/projects/PKEY/boards/14

[Patrick Buttgereit]

Hello @Sugandha Singh , thank you for the prompt reply.

• Normally we use several Boards across multiple Projects but for each project there is a board with a rightmost column "fertig (done)" that sets the resolution as well. But as I anderstand Jira, that is for all Types except EPIC, which has an own epic-status that is to be set via the "mark as done" action? Furthermore the Problem does not exist in one Project but instance-wide.

• The Link looks like the following: https://jirainstance01/secure/RapidView.jspa?rapidView=143

Thank you for helping me, regards Patrick