Epics map suddenly stopped working

[Mahalakshmi Prasad]

HI,

Tried Epics map app , which was working fine. But suddenly not working. What could be the reason? Any suggestions.

Regards,

[Ste Wright · Accepted solution]

Hi @Mahalakshmi Prasad 

It'll be difficult to advise without some more information.

It might be best though as its app-specific to contact the vendor - you can submit a support request to them via their support page in the Marketplace.

Ste

[Piotr Stefaniak [HeroCoders]]

Hello @Mahalakshmi Prasad 

I agree - please contact us using our Jira Service Desk: https://herocoders.atlassian.net/servicedesk/customer/portal/3

If not, I can provide support here, but I believe private service desk ticket is more suitable for the investigation.

What's your preference?

Regards,
Piotr Stefaniak
HeroCoders developer