Epics not appearing in epic pane

[Paul Drury]

I've searched old questions but cannot find an answer to this. 

Epics are no longer appearing in the epic filter pane in the backlog of my boards.

This is the filter for my board:

project = WI AND status in ("Dev in progress", "Dev to do", "Dev refinement", "Ready to test", "Ready to Deploy", TESTING, Done) OR project = WI AND labels = development ORDER BY Rank ASC

The issues returned with this filter pretty much all have epics associated with them but I am not offered any epic filters in the pane. What's going on?

EDIT: It looks like the reason is that I have not included 'Backlog' as one of my statuses, but why would this matter?

[Andy Heinzer]

Hi Paul,

I see that you are finding that expected Epics are not appearing in the backlog view's epic tab.   The most common cause I have seen for this is that the JQL filter that this board is using is such that, the filter is not actually selecting these specific Epic issue types in the search results.  That is required for these to appear in that tab view.

You can test this by running your filter in the issue navigator of Jira to see if the epics are included there.  If not, then you can adjust your filter to include these. One way I think you can do that would be to try a syntax such as

issuetype=epic OR (project = WI AND (status in ("Dev in progress", "Dev to do", "Dev refinement", "Ready to test", "Ready to Deploy", TESTING, Done) OR labels = development)) ORDER BY Rank ASC

This would match all your previous issues, but also all the epics in Jira, across any project.  That might be more epics than you want here, but I'm not sure if your epics only exist in that same project or not.  If they do only exist in WI project then perhaps something like

project = WI AND (status in ("Dev in progress", "Dev to do", "Dev refinement", "Ready to test", "Ready to Deploy", TESTING, Done) OR labels = development OR issuetype=epic) ORDER BY Rank ASC

would make more sense here.

Try this and let me know if this helps or not.

Regards,

Andy