Hello everyone, I need to perform an equalization of environments.
My Homologation JIRA needed to be identified with JIRA Production, I followed the XML restore step by step, but I am getting the following error:
Error importing data: org.xml.sax.SAXException: com.atlassian.jira.exception.DataAccessException: java.lang.NullPointerException java.lang.Exception: com.atlassian.jira.exception.DataAccessException: java.lang.NullPointerException
I already followed the KB: https://confluence.atlassian.com/jirakb/xml-backup-import-fails-with-genericentityexception-in-jira-server-440108201.html
Any suggestions on how to perform a restore?
Currently, as the restore failed, I am without a Homologation environment, when accessing the URL the attached screen is displayed.