Error 500 when trying to administer a project

[Stéphane Genin]

Hello, we have the following problem on our instance : When we create a project with the default value, and then try to administer it, we get the following error :

Cause:

java.lang.NullPointerException

Trace d'empilement: hide

java.lang.NullPointerException

at com.atlassian.jira.projectconfig.contextproviders.ScreensSummaryPanelContextProvider$SimpleIssueTypeScreenScheme.<init>(ScreensSummaryPanelContextProvider.java:217)

at com.atlassian.jira.projectconfig.contextproviders.ScreensSummaryPanelContextProvider.getContextMap(ScreensSummaryPanelContextProvider.java:59)

at com.atlassian.jira.plugin.webfragment.CacheableContextProviderDecorator.initContextMap(CacheableContextProviderDecorator.java:70)

at com.atlassian.jira.plugin.webfragment.CacheableContextProviderDecorator.getContextMap(CacheableContextProviderDecorator.java:46)

at com.atlassian.plugin.web.model.AbstractWebItem.getContextMap(AbstractWebItem.java:30)

at com.atlassian.plugin.web.model.DefaultWebLabel.getDisplayableLabel(DefaultWebLabel.java:55)

at com.atlassian.jira.projectconfig.contextproviders.SummaryContextProvider.getPanelFromDescriptor(SummaryContextProvider.java:129)

at com.atlassian.jira.projectconfig.contextproviders.SummaryContextProvider.getPanels(SummaryContextProvider.java:114)

at com.atlassian.jira.projectconfig.contextproviders.SummaryContextProvider.getContextMap(SummaryContextProvider.java:92)

at com.atlassian.jira.plugin.webfragment.CacheableContextProviderDecorator.initContextMap(CacheableContextProviderDecorator.java:70)

at com.atlassian.jira.plugin.webfragment.CacheableContextProviderDecorator.getContextMap(CacheableContextProviderDecorator.java:46)

at com.atlassian.plugin.web.descriptors.DefaultWebPanelModuleDescriptor$ContextAwareWebPanel.getHtml(DefaultWebPanelModuleDescriptor.java:141)

at com.atlassian.jira.projectconfig.tab.WebPanelTab.getTab(WebPanelTab.java:75)

at com.atlassian.jira.projectconfig.servlet.PanelServlet.outputTab(PanelServlet.java:163)

at com.atlassian.jira.projectconfig.servlet.PanelServlet.doGet(PanelServlet.java:136)

Thanks if you can help.

Stéphane

[Stéphane Genin · Accepted solution]

Is seems we had a corrupted project. I suppressed a couple of unused projects, and now the problem disappeared...

[AndreyevM]

Checked integrity http://confluence.atlassian.com/display/JIRA/Using+the+Database+Integrity+Checker?

[Stéphane Genin]

Thanks Andreyev,

I've used the integrity checker, but it tells me that my config is OK.

[AndreyevM]

That is weird! Brrr...

BTW, have reindexed and checked integrity? There are some message on logs?