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Error Importing Issues

Shawn Danisa May 15, 2018

I'm trying to import some issues into JIRA.  Basically I am exporting from one project to another on the same instance.  The import worked all other issue types except for stories.

Below is the error Generated:

 

2018-05-15 11:59:06,654 INFO - Importing issue: [externalId='autoid-2743027124323766576', summary='HM_Locate ATM / Branch (Xamarin)']
2018-05-15 11:59:06,658 ERROR - Error importing issue [externalId='autoid-2743027124323766576', summary='HM_Locate ATM / Branch (Xamarin)']
com.atlassian.jira.plugins.importer.external.ExternalException: Unable to create issue: HM_Locate ATM / Branch (Xamarin)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.createIssue(ExternalUtils.java:201)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.createIssue(DefaultJiraDataImporter.java:924)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.importIssues(DefaultJiraDataImporter.java:797)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.DefaultJiraDataImporter.doImport(DefaultJiraDataImporter.java:414)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:26)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ImporterCallable.call(ImporterCallable.java:15)
	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:458)
	at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:426)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216)
	at java.lang.Thread.run(Thread.java:745)
Caused by: com.atlassian.jira.exception.CreateException: Error occurred while creating issue through workflow: 
	at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:512)
	at com.atlassian.jira.issue.managers.RequestCachingIssueManager.createIssue(RequestCachingIssueManager.java:204)
	at sun.reflect.GeneratedMethodAccessor92031.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
	at com.sun.proxy.$Proxy29.createIssue(Unknown Source)
	at sun.reflect.GeneratedMethodAccessor92030.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302)
	at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)
	at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
	at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)
	at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
	at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208)
	at com.sun.proxy.$Proxy4389.createIssue(Unknown Source)
	at com.atlassian.jira.plugins.importer.compatibility.CompatibilityUtil71.createIssue(CompatibilityUtil71.java:231)
	at com.atlassian.jira.plugins.importer.compatibility.CompatibilityBridgeUtils.createIssue(CompatibilityBridgeUtils.java:113)
	at com.atlassian.jira.plugins.importer.imports.importer.impl.ExternalUtils.createIssue(ExternalUtils.java:193)
	... 12 more

1 answer

0 votes
Bastian Stehmann
Community Champion
May 15, 2018

Hi @Shawn Danisa,

I am sorry that I can not help you with the stacktrace, but why don't you just move the issues from one project to the other using the Move Issue function if both projects are in the same instance.

You will not have to export and import then...

Shawn Danisa May 15, 2018

Hi @Bastian Stehmann 

I would clone the same issues in a different project.  unfortunately the clone functionality is per issue and not bulk functionality(it would have been my choice of function)

This leaves me with export and import option only

Bastian Stehmann
Community Champion
May 15, 2018

Yes, thats right. Sorry, I have no idea then. 

Shawn Danisa May 15, 2018

alright :( thanks for trying to help though

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