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Error connecting to database

Ajay Dham September 18, 2018

I am trying to install JIRA for the first time and am unable to connect to the database.  I keep getting the error message ' Error connecting to database.  No suitable driver found for jdbc:postgresql://http://xx.xx.xxx.xx:5432/jiradb'  

I am not a professional user when it comes to Linux.  I would really need step by step directions to resolve the issue here.  

I am running Cent OS 7 and as a database I opted to use Postgresql.  From my understanding and following the instructions, I thought the JDBC drivers for Postgres would be part of the install, but that doesn't seem like to be the case.

I went over to Jira website and downloaded the 'postgresql-9.4-1202.jdbc41.jar' JDBC driver, but I'm not 'exactly' which directory to upload it into.  I have created the users and db as indicated in the docs, but still no luck here.  What do i need to do to get to the next steps here.   Here are some images, not sure if they help, but here they are:

Image 10.pngImage 11.pngImage 12.pngImage 13.png

 

Image 14.png

 

Any help here would be appreciated.  

 

1 answer

0 votes
Keri
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 20, 2018

Hey Ajay, 

 

Jira should come bundled with drivers - you'll find them under JIRA Installation Directory/lib

Which versions of Postgresql and Jira are you running?

 

I see that you're also working with our support team on this - let us know how it goes! 

 

Cheers, 

Keri

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