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Error creating site

Yaroslav
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May 28, 2025

How i atempt create site in Jira, error is displayed. Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: f4225b56c6e94c278399fc9d377ccbff)

3 answers

1 accepted

1 vote
Answer accepted
Dilip
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 29, 2025

Hi @Yaroslav 

could you please clear browser cache and cookies and try to create the site once again?

if you are still facing try with different internet service provided/vpn/machine.

Regards,

Dilip

0 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 29, 2025

Hello,

I understand you are seeing an error when trying to sign up for an Atlassian Cloud site.

It appears that you are located within Russia.  Atlassian has ended all operations within Russia since October 2022, as detailed in this blog post.  As such, this sign up form is not expected to work for users located in your region.

0 votes
Benjamin
Community Champion
May 28, 2025

Hi @Yaroslav ,

 

Welcome.  There is an incident with Free account subscription, so possibly wait till the. next day or two before creating one.

 

Otherwise, would recommend contacting support as mentioned in the error.

Benjamin
Community Champion
May 28, 2025

I have also put in a request for support from Atlassian Support engineer on this post. 

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