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Error for unassigned issues

Kurt Callebaut
Contributor
May 28, 2019

Hi,

When creating issues for our project i get an error that unassigned issues is disabled
. but when checking the settings, it is enabled and user is an administrator, so why can't he create an unassigned issue, seems like a bug again ?

regards,

Kurt2019-05-28 09_45_44-Issue aanmaken - Jira - Van Hoecke.png2019-05-28 09_45_23-Jira-configuratie - Jira - Van Hoecke.png

2 answers

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Kurt Callebaut
Contributor
May 28, 2019

So i found that the project setting is default assigned to project lead and i am the project lead and administrator, Though here seems to go something wrong then.

But,...

That was not what i needed, so , Switching that project option to unassigned is the clue.

laralg
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May 28, 2019

Do you have assignable permission? Maybe it is trying to assign things to you but it is not possible.

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laralg
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May 28, 2019

Hello Automatic does not mean unassigned,

Automatic means that automatically it will get assignated either to component lead or project lead or somekind of logic in Jira, if you want to create issues unassigned it is better to create issues unassigned.

Also without knowing your configuration, maybe you have a validator at workflow level that does not allow unassigned issues. You will have to investigate further.

Regards

Kurt Callebaut
Contributor
May 28, 2019

Thank you Lara,

So, somewhere i can set the field to unassigned, i didn't run into that setting atm as the field is not available in the fields, field templates or configuration.. i'll check it out. thx.

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