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Error in Bulk Moving a set of tickets with Closed status

Karthiga Sethuraj
Contributor
November 25, 2019

I am the site admin and the project lead of the source and target projects. I checked the permission schemes its all identical across the two projects.


I am able to perform bulk move on other "Closed" tickets across these two projects. But get this error only when I try to move for the below query result.


project = eng AND Squad = “The Goonies” AND issuetype = Story AND status = CLOSED

Error: “NOTE: You do not have the permission to move one or more of the selected issues.” when trying to move the issue.

Any thoughts ?

1 answer

0 votes
Hernan Halabi - Elite IT Consulting Group
Community Champion
November 25, 2019

I'm going to guess that the problem you have is on the workflow associated to the issue type. Check the status properties of the workflow used by stories, you might find a config there that is causing this behavior.

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