Community resources
Community resources
Community resources
Error "User has no unique key mapping" occurs only to certain users.
Hi,
We are using the account information in AD from crowd.
Only one specific user cannot log in to jira.
When I search for a user in "User Management", only the "?" icon is output in "Full Name" and no name is output.
I searched for it and tried to perform the Workaround for Cause 2 and Symptom 3 contents written on the page below, but the problem was not solved.
We leave an error log below.
Thank you for looking at the question.
2022-01-21 12:46:41,407+0900 http-nio-8080-exec-18 ERROR i21076 766x129524x1 evdery xxx.xxx.xxx.xxx,xxx.xxx.xxx.xxx /secure/admin/user/UserBrowser.jspa [webwork.util.ValueStack] METHOD: "remoteUserPermittedToEditSelectedUsersGroups", exception:
java.lang.IllegalStateException: User '175669' has no unique key mapping.
at com.atlassian.jira.user.ApplicationUsers.from(ApplicationUsers.java:46)
at com.atlassian.jira.user.LazyLoadingApplicationUser.readFullUser(LazyLoadingApplicationUser.java:35)
at com.atlassian.jira.user.LazyLoadingApplicationUser.fullUser(LazyLoadingApplicationUser.java:27)
at com.atlassian.jira.user.LazyLoadingApplicationUser.getDirectoryId(LazyLoadingApplicationUser.java:40)
at com.atlassian.jira.user.util.DefaultUserManager.canUpdateGroupMembershipForUser(DefaultUserManager.java:456)
at com.atlassian.jira.web.action.admin.user.UserBrowser.isRemoteUserPermittedToEditSelectedUsersGroups(UserBrowser.java:279)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)
at webwork.util.ValueStack.findValue(ValueStack.java:517)
at webwork.util.SimpleTest.test(SimpleTest.java:408)
at webwork.util.ValueStack.test(ValueStack.java:157)
at webwork.view.taglib.IfTag.doStartTag(IfTag.java:40)
at jsp.secure.admin.user.views.userbrowser_jsp._jspx_meth_ww_005fif_005f16(userbrowser_jsp.java:4661)
at jsp.secure.admin.user.views.userbrowser_jsp._jspx_meth_ww_005fiterator_005f2(userbrowser_jsp.java:3090)
at jsp.secure.admin.user.views.userbrowser_jsp._jspService(userbrowser_jsp.java:187)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
... 48 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 3 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 45 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 20 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.e(SourceFile:1029)
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.doFilter(SourceFile:788)
... 10 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 11 filtered
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
... 48 filtered
at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)
... 7 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:59)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 66 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 39 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.e(SourceFile:1029)
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.doFilter(SourceFile:788)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 29 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
2022-01-21 12:46:41,407+0900 http-nio-8080-exec-18 ERROR i21076 766x129524x1 evdery xxx.xxx.xxx.xxx,xxx.xxx.xxx.xxx /secure/admin/user/UserBrowser.jspa [webwork.util.ValueStack] METHOD: "canAnonymizeUser", exception:
java.lang.IllegalStateException: User '175669' has no unique key mapping.
at com.atlassian.jira.user.ApplicationUsers.from(ApplicationUsers.java:46)
at com.atlassian.jira.user.LazyLoadingApplicationUser.readFullUser(LazyLoadingApplicationUser.java:35)
at com.atlassian.jira.user.LazyLoadingApplicationUser.fullUser(LazyLoadingApplicationUser.java:27)
at com.atlassian.jira.user.LazyLoadingApplicationUser.getKey(LazyLoadingApplicationUser.java:60)
at com.atlassian.jira.web.action.admin.user.UserBrowser.isDifferentThanLoggedInUser(UserBrowser.java:291)
at com.atlassian.jira.web.action.admin.user.UserBrowser.isCanAnonymizeUser(UserBrowser.java:285)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)
at webwork.util.ValueStack.findValue(ValueStack.java:517)
at webwork.util.SimpleTest.test(SimpleTest.java:408)
at webwork.util.ValueStack.test(ValueStack.java:157)
at webwork.view.taglib.IfTag.doStartTag(IfTag.java:40)
at jsp.secure.admin.user.views.userbrowser_jsp._jspx_meth_ww_005fif_005f17(userbrowser_jsp.java:4933)
at jsp.secure.admin.user.views.userbrowser_jsp._jspx_meth_ww_005fiterator_005f2(userbrowser_jsp.java:3102)
at jsp.secure.admin.user.views.userbrowser_jsp._jspService(userbrowser_jsp.java:187)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
... 48 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 3 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 45 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 20 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.e(SourceFile:1029)
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.doFilter(SourceFile:788)
... 10 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 11 filtered
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
... 48 filtered
at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)
... 7 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:59)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 66 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 39 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.e(SourceFile:1029)
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.doFilter(SourceFile:788)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 29 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
2022-01-21 12:46:41,423+0900 http-nio-8080-exec-18 ERROR i21076 766x129524x1 evdery xxx.xxx.xxx.xxx,xxx.xxx.xxx.xxx /secure/admin/user/UserBrowser.jspa [webwork.util.ValueStack] METHOD: "remoteUserPermittedToEditSelectedUser", exception:
java.lang.IllegalStateException: User '175669' has no unique key mapping.
at com.atlassian.jira.user.ApplicationUsers.from(ApplicationUsers.java:46)
at com.atlassian.jira.user.LazyLoadingApplicationUser.readFullUser(LazyLoadingApplicationUser.java:35)
at com.atlassian.jira.user.LazyLoadingApplicationUser.fullUser(LazyLoadingApplicationUser.java:27)
at com.atlassian.jira.user.LazyLoadingApplicationUser.getDirectoryId(LazyLoadingApplicationUser.java:40)
at com.atlassian.jira.user.util.DefaultUserManager.userDirectoryAllowsUpdateUser(DefaultUserManager.java:429)
at com.atlassian.jira.user.util.DefaultUserManager.canUpdateUser(DefaultUserManager.java:306)
at com.atlassian.jira.web.action.admin.user.UserBrowser.isRemoteUserPermittedToEditSelectedUser(UserBrowser.java:240)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)
at webwork.util.ValueStack.findValue(ValueStack.java:517)
at webwork.util.SimpleTest.test(SimpleTest.java:408)
at webwork.util.ValueStack.test(ValueStack.java:157)
at webwork.view.taglib.IfTag.doStartTag(IfTag.java:40)
at jsp.secure.admin.user.views.userbrowser_jsp._jspx_meth_ww_005fif_005f18(userbrowser_jsp.java:5064)
at jsp.secure.admin.user.views.userbrowser_jsp._jspx_meth_ww_005fiterator_005f2(userbrowser_jsp.java:3105)
at jsp.secure.admin.user.views.userbrowser_jsp._jspService(userbrowser_jsp.java:187)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
... 48 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 3 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 45 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 20 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.e(SourceFile:1029)
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.doFilter(SourceFile:788)
... 10 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 11 filtered
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
... 48 filtered
at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)
... 7 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:59)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 66 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 39 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.e(SourceFile:1029)
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.doFilter(SourceFile:788)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 29 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
2022-01-21 12:46:56,049+0900 Caesium-1-4 WARN ServiceRunner [c.m.teams.service.SignalRService] startConnectionIfDisconnected() error (java.lang.RuntimeException): java.net.SocketTimeoutException: connect timed out
2022-01-21 12:47:11,659+0900 http-nio-8080-exec-21 ERROR anonymous 767x129542x1 1r26qj3 xxx.xxx.xxx.xxx,xxx.xxx.xxx.xxx /rest/dev-status/1.0/issue/summary [c.c.i.plugin.rest.RestCrowdClient] [IWAAC] Application is not authorized to request (HEAD) Crowd Server URL http://itsm.skchemicals.com:8095/crowd/rest/usermanagement/1/session/iXfvhJjxHylQR74t1Zk0bAAAAAAACIABaTIyMTQ4
2022-01-21 12:47:11,706+0900 http-nio-8080-exec-9 ERROR anonymous 767x129543x1 1r26qj3 xxx.xxx.xxx.xxx,xxx.xxx.xxx.xxx /rest/dev-status/1.0/issue/summary [c.c.i.plugin.rest.RestCrowdClient] [IWAAC] Application is not authorized to request (HEAD) Crowd Server URL http://itsm.skchemicals.com:8095/crowd/rest/usermanagement/1/session/iXfvhJjxHylQR74t1Zk0bAAAAAAACIABaTIyMTQ4
2022-01-21 12:47:17,471+0900 http-nio-8080-exec-10 ERROR i21076 767x129545x1 evdery xxx.xxx.xxx.xxx,xxx.xxx.xxx.xxx /secure/admin/user/UserBrowser.jspa [webwork.util.ValueStack] METHOD: "userFocused", exception:
java.lang.IllegalStateException: User '175669' has no unique key mapping.
at com.atlassian.jira.user.ApplicationUsers.from(ApplicationUsers.java:46)
at com.atlassian.jira.user.LazyLoadingApplicationUser.readFullUser(LazyLoadingApplicationUser.java:35)
at com.atlassian.jira.user.LazyLoadingApplicationUser.fullUser(LazyLoadingApplicationUser.java:27)
at com.atlassian.jira.user.LazyLoadingApplicationUser.getUsername(LazyLoadingApplicationUser.java:71)
at com.atlassian.jira.web.action.admin.user.UserBrowser.isUserFocused(UserBrowser.java:267)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)
at webwork.util.ValueStack.findValue(ValueStack.java:517)
at webwork.util.ValueStack.findValue(ValueStack.java:216)
at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:62)
at webwork.view.taglib.BasicPropertyTag.doStartTag(BasicPropertyTag.java:54)
at jsp.secure.admin.user.views.userbrowser_jsp._jspx_meth_ww_005fproperty_005f16(userbrowser_jsp.java:3134)
at jsp.secure.admin.user.views.userbrowser_jsp._jspx_meth_ww_005fiterator_005f2(userbrowser_jsp.java:3013)
at jsp.secure.admin.user.views.userbrowser_jsp._jspService(userbrowser_jsp.java:187)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
... 48 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 3 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 45 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 20 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.e(SourceFile:1029)
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.doFilter(SourceFile:788)
... 10 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 11 filtered
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
... 48 filtered
at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)
... 7 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:59)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 66 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 39 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.e(SourceFile:1029)
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.doFilter(SourceFile:788)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 29 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
2022-01-21 12:47:17,471+0900 http-nio-8080-exec-10 ERROR i21076 767x129545x1 evdery xxx.xxx.xxx.xxx,xxx.xxx.xxx.xxx /secure/admin/user/UserBrowser.jspa [webwork.util.ValueStack] query="displayName" {[id="displayName" type="8" values=""]}
java.lang.reflect.InvocationTargetException
at sun.reflect.GeneratedMethodAccessor2789.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)
at webwork.util.ValueStack.findValue(ValueStack.java:417)
at webwork.util.ValueStack.findValue(ValueStack.java:216)
at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:62)
at webwork.view.taglib.BasicPropertyTag.doStartTag(BasicPropertyTag.java:54)
at jsp.secure.admin.user.views.userbrowser_jsp._jspx_meth_ww_005fproperty_005f20(userbrowser_jsp.java:3465)
at jsp.secure.admin.user.views.userbrowser_jsp._jspx_meth_ww_005fparam_005f7(userbrowser_jsp.java:3435)
at jsp.secure.admin.user.views.userbrowser_jsp._jspx_meth_ww_005ftext_005f18(userbrowser_jsp.java:3399)
at jsp.secure.admin.user.views.userbrowser_jsp._jspx_meth_ui_005fparam_005f9(userbrowser_jsp.java:3363)
at jsp.secure.admin.user.views.userbrowser_jsp._jspx_meth_ui_005fsoy_005f2(userbrowser_jsp.java:3284)
at jsp.secure.admin.user.views.userbrowser_jsp._jspx_meth_ww_005fiterator_005f2(userbrowser_jsp.java:3028)
at jsp.secure.admin.user.views.userbrowser_jsp._jspService(userbrowser_jsp.java:187)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
... 48 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 3 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 45 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 20 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.e(SourceFile:1029)
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.doFilter(SourceFile:788)
... 10 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 11 filtered
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
... 48 filtered
at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)
... 7 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:59)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 66 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 39 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.e(SourceFile:1029)
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.doFilter(SourceFile:788)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 29 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.IllegalStateException: User '175669' has no unique key mapping.
at com.atlassian.jira.user.ApplicationUsers.from(ApplicationUsers.java:46)
at com.atlassian.jira.user.LazyLoadingApplicationUser.readFullUser(LazyLoadingApplicationUser.java:35)
at com.atlassian.jira.user.LazyLoadingApplicationUser.fullUser(LazyLoadingApplicationUser.java:27)
at com.atlassian.jira.user.LazyLoadingApplicationUser.getDisplayName(LazyLoadingApplicationUser.java:50)
... 434 more
2022-01-21 12:47:17,471+0900 http-nio-8080-exec-10 ERROR i21076 767x129545x1 evdery xxx.xxx.xxx.xxx,xxx.xxx.xxx.xxx /secure/admin/user/UserBrowser.jspa [webwork.util.ValueStack] query="active" {[id="active" type="8" values=""]}
java.lang.reflect.InvocationTargetException
at sun.reflect.GeneratedMethodAccessor2788.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)
at webwork.util.ValueStack.findValue(ValueStack.java:417)
at webwork.util.SimpleTest.test(SimpleTest.java:408)
at webwork.util.ValueStack.test(ValueStack.java:157)
at webwork.view.taglib.IfTag.doStartTag(IfTag.java:40)
at jsp.secure.admin.user.views.userbrowser_jsp._jspx_meth_ww_005fif_005f7(userbrowser_jsp.java:3484)
at jsp.secure.admin.user.views.userbrowser_jsp._jspx_meth_ww_005fiterator_005f2(userbrowser_jsp.java:3031)
at jsp.secure.admin.user.views.userbrowser_jsp._jspService(userbrowser_jsp.java:187)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
... 48 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 3 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 45 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 20 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.e(SourceFile:1029)
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.doFilter(SourceFile:788)
... 10 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 11 filtered
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
... 48 filtered
at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)
... 7 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:59)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 66 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 39 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.e(SourceFile:1029)
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.doFilter(SourceFile:788)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 29 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.IllegalStateException: User '175669' has no unique key mapping.
at com.atlassian.jira.user.ApplicationUsers.from(ApplicationUsers.java:46)
at com.atlassian.jira.user.LazyLoadingApplicationUser.readFullUser(LazyLoadingApplicationUser.java:35)
at com.atlassian.jira.user.LazyLoadingApplicationUser.fullUser(LazyLoadingApplicationUser.java:27)
at com.atlassian.jira.user.LazyLoadingApplicationUser.isActive(LazyLoadingApplicationUser.java:76)
... 430 more
2022-01-21 12:47:17,471+0900 http-nio-8080-exec-10 ERROR i21076 767x129545x1 evdery xxx.xxx.xxx.xxx,xxx.xxx.xxx.xxx /secure/admin/user/UserBrowser.jspa [webwork.util.ValueStack] query="displayName" {[id="displayName" type="8" values=""]}
java.lang.reflect.InvocationTargetException
at sun.reflect.GeneratedMethodAccessor2789.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)
at webwork.util.ValueStack.findValue(ValueStack.java:417)
at webwork.util.ValueStack.findValue(ValueStack.java:216)
at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:62)
at webwork.view.taglib.BasicPropertyTag.doStartTag(BasicPropertyTag.java:54)
at jsp.secure.admin.user.views.userbrowser_jsp._jspx_meth_ww_005fproperty_005f21(userbrowser_jsp.java:3511)
at jsp.secure.admin.user.views.userbrowser_jsp._jspx_meth_ww_005fiterator_005f2(userbrowser_jsp.java:3033)
at jsp.secure.admin.user.views.userbrowser_jsp._jspService(userbrowser_jsp.java:187)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
... 48 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 3 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 45 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 20 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.e(SourceFile:1029)
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.doFilter(SourceFile:788)
... 10 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 11 filtered
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
... 48 filtered
at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)
... 7 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:59)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 66 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 39 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.e(SourceFile:1029)
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.doFilter(SourceFile:788)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 29 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.IllegalStateException: User '175669' has no unique key mapping.
at com.atlassian.jira.user.ApplicationUsers.from(ApplicationUsers.java:46)
at com.atlassian.jira.user.LazyLoadingApplicationUser.readFullUser(LazyLoadingApplicationUser.java:35)
at com.atlassian.jira.user.LazyLoadingApplicationUser.fullUser(LazyLoadingApplicationUser.java:27)
at com.atlassian.jira.user.LazyLoadingApplicationUser.getDisplayName(LazyLoadingApplicationUser.java:50)
... 430 more
2022-01-21 12:47:17,471+0900 http-nio-8080-exec-10 ERROR i21076 767x129545x1 evdery xxx.xxx.xxx.xxx,xxx.xxx.xxx.xxx /secure/admin/user/UserBrowser.jspa [webwork.util.ValueStack] query="active" {[id="active" type="8" values=""]}
java.lang.reflect.InvocationTargetException
at sun.reflect.GeneratedMethodAccessor2788.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)
at webwork.util.ValueStack.findValue(ValueStack.java:417)
at webwork.util.SimpleTest.test(SimpleTest.java:408)
at webwork.util.ValueStack.test(ValueStack.java:157)
at webwork.view.taglib.IfTag.doStartTag(IfTag.java:40)
at jsp.secure.admin.user.views.userbrowser_jsp._jspx_meth_ww_005fif_005f8(userbrowser_jsp.java:3530)
at jsp.secure.admin.user.views.userbrowser_jsp._jspx_meth_ww_005fiterator_005f2(userbrowser_jsp.java:3035)
at jsp.secure.admin.user.views.userbrowser_jsp._jspService(userbrowser_jsp.java:187)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
... 48 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 3 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 45 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 20 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.e(SourceFile:1029)
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.doFilter(SourceFile:788)
... 10 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 11 filtered
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
... 48 filtered
at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)
... 7 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:59)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 66 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 39 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.e(SourceFile:1029)
at com.cleito.iwaac.plugin.servlet.filter.IWAACFilter.doFilter(SourceFile:788)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 29 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.IllegalStateException: User '175669' has no unique key mapping.
at com.atlassian.jira.user.ApplicationUsers.from(ApplicationUsers.java:46)
at com.atlassian.jira.user.LazyLoadingApplicationUser.readFullUser(LazyLoadingApplicationUser.java:35)
at com.atlassian.jira.user.LazyLoadingApplicationUser.fullUser(LazyLoadingApplicationUser.java:27)
at com.atlassian.jira.user.LazyLoadingApplicationUser.isActive(LazyLoadingApplicationUser.java:76)
... 430 more
1 answer
Take a look at this kb article and see if any of the fixes from that will work for you. It looks to be a very similar situation.
Thanks,
Tim
Thank you for your answer. @Tim Perrault
Right. I checked the document, too.
Cause2 and Symptom3 in the text are the contents of the document.
Following the solution of the document did not solve it.
Is there any other way?
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