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Error rendering 'com.atlassian.jira.jira-view-issue-plugin:activitymodule'. Please contact your Jira

mittapalli m
mittapalli m
Contributor
April 2, 2019

Hi All,

One of our users trying to comment in a Jira issue they are getting below error but i can able to comment in different project.

Error rendering 'com.atlassian.jira.jira-view-issue-plugin:activitymodule'. Please contact your Jira administrators.

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Filipi Lima
Filipi Lima
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 24, 2022

While we're still unsure of what exactly caused the problem, going in and out of safe-mode resolved the problem for a couple customers. You may try that as a quick bypass.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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April 4, 2019

What did your administrators find in the log files?

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mittapalli m
mittapalli m
Contributor
April 4, 2019

Hi @Nic Brough -Adaptavist- 

 

Thanks for your respond, These are the logs i found and view issue plug-in is Enabled.

Comment.PNG

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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April 17, 2019

Hmm, could you have a look at the raw logs on the disk?  This looks filtered to me.

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