Error to create administrator account

[Jira Teste]

Hi.

I'm configuring my Jira ServiceDesk and when I put the administrator login and password the Jira returns an error:

Can not add users, all user directories are read-only.

[Andy Heinzer]

This error does not make sense.  The error message indicates that you cannot create an admin account because there are no user directories that will allow it.  However if you are in the setup wizard of Jira when this happens (as that is the only place you can setup an admin account), then you should not be able to only have read-only user directories defined.   This error message can be misleading as it talks about the read-only aspect. 

I have seen this error before though, in that other case the problem was that Jira was not able to create the needed entries in the database that Jira was connected to.  If this is the same cause here, then we should see a lot of SQL exception errors in the $JIRAHOME/log/atlassian-jira.log file when Jira starts up. 

I would expect that either the database Jira is trying to use is misconfiged, or Jira's $JIRAHOME/dbconfig.xml file does not have the correct database credentials to setup Jira correctly.   Which version of Jira is this?  What database type/version are you using with Jira?