Error using IE Edge

[Roberto Silvestri]

Hi,

Using Jira Software 7.9.1 I have the following problem using IE Edge

Can you please help me ?

thanks...

Roberto

◦Exception: Azione non valida per l'oggetto
◦Resource: https://jira.seko.com/s/ef83f3796a4e42d15306dfa676550911-CDN/-fm83gl/79001/b6b48b2829824b869586ac216d119363/c0bc59d472a5b31075aaddcdc55297b4/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&jira-nps-enabled=true...
◦Line: 26513
◦Column: 2146

Environment

Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E; Media Center PC 6.0; InfoPath.3; wbx 1.0.0; rv:11.0) like Gecko

Stack trace
•TypeError: Azione non valida per l'oggetto
• at AJS.parseUri (https://jira.seko.com/s/ef83f3796a4e42d15306dfa676550911-CDN/-fm83gl/79001/b6b48b2829824b869586ac216d119363/c0bc59d472a5b31075aaddcdc55297b4/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&jira-nps-enabled=true...)
• at e.getStateFromUri (https://jira.seko.com/s/ef83f3796a4e42d15306dfa676550911-CDN/-fm83gl/79001/b6b48b2829824b869586ac216d119363/c0bc59d472a5b31075aaddcdc55297b4/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&jira-nps-enabled=true...)
• at e.toViewState (https://jira.seko.com/s/ef83f3796a4e42d15306dfa676550911-CDN/-fm83gl/79001/b6b48b2829824b869586ac216d119363/c0bc59d472a5b31075aaddcdc55297b4/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&jira-nps-enabled=true...)
• at r.getCurrentUrlState (https://jira.seko.com/s/ef83f3796a4e42d15306dfa676550911-CDN/-fm83gl/79001/b6b48b2829824b869586ac216d119363/c0bc59d472a5b31075aaddcdc55297b4/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&jira-nps-enabled=true...)
• at u.init (https://jira.seko.com/s/ef83f3796a4e42d15306dfa676550911-CDN/-fm83gl/79001/b6b48b2829824b869586ac216d119363/c0bc59d472a5b31075aaddcdc55297b4/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.project.sidebar,com.atlassian.jira.projects.sidebar.init,jira.global,jira.general,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&is-server-instance=true&is-system-admin=true&jag=true&jaguser=true&jira-nps-enabled=true...)
• at j (https://jira.seko.com/s/a32e287238873de63e3e6ef5f92eca5b-CDN/-fm83gl/79001/b6b48b2829824b869586ac216d119363/ec4c7026e785f91221e62339fae9bf24/_/download/contextbatch/js/_super/batch.js?locale=en-US:66:50)
• at n.fireWith (https://jira.seko.com/s/a32e287238873de63e3e6ef5f92eca5b-CDN/-fm83gl/79001/b6b48b2829824b869586ac216d119363/ec4c7026e785f91221e62339fae9bf24/_/download/contextbatch/js/_super/batch.js?locale=en-US:67:361)
• at ready (https://jira.seko.com/s/a32e287238873de63e3e6ef5f92eca5b-CDN/-fm83gl/79001/b6b48b2829824b869586ac216d119363/ec4c7026e785f91221e62339fae9bf24/_/download/contextbatch/js/_super/batch.js?locale=en-US:55:418)
• at Q (https://jira.seko.com/s/a32e287238873de63e3e6ef5f92eca5b-CDN/-fm83gl/79001/b6b48b2829824b869586ac216d119363/ec4c7026e785f91221e62339fae9bf24/_/download/contextbatch/js/_super/batch.js?locale=en-US:65:10)

[Shannon S · Accepted solution]

Roberto,

Thank you for confirming.

This is due to a recent bug in Jira Software:

• JSWSERVER-16572

The workaround is to use a different browser in the meantime. I would recommend that you vote on the bug in order to help show the number of users who have run into the problem, and watch it for updates!

Take care,

Shannon

[iamz]

thank you!

[Roberto Silvestri]

HI,

really appreciated help...voted

many thanks

Roberto

[Roberto Silvestri]

Hi,

simply select "Boards" menu and select a board

The english language is already selected

Checking into the compatibility table (https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html )for Jira server 7.9 I can see that Microsoft Edge and IE 11 are supported.

thanks,

Roberto

[Shannon S]

Roberto,

Can you tell us what you were doing when you encountered the error?

Just to test, if you were to switch your language to English does the same occur?

Shannon