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Error validate automation JIRA to server Jenkins via NGINX reverse proxy

adithya
Contributor
August 15, 2023

Hi Team,

i need a solution to fix error validate on JIRA automation cloud to server Jenkins via NGINX reverse proxy.

here is the settings that i use.


Header:
Server: squid
Mime-Version: 1.0
Date: Tue, 15 Aug 2023 06:48:45 GMT
Content-Type: text/html;charset=utf-8
Content-Length: 3110
X-Squid-Error: ERR_ACCESS_DENIED 0
Vary: Accept-Language
Content-Language: en
X-Cache: MISS from ip-10-125-126-44.net.atlassian.com
Via: 1.1 ip-10-125-126-44.net.atlassian.com (squid)
Connection: keep-alive


Payload:
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> <html><head> <meta type="copyright" content="Copyright (C) 1996-2022 The Squid Software Foundation and contributors"> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> <title>ERROR: The requested URL could not be retrieved</title> <style type="text/css"><!-- /* * Copyright (C) 1996-2022 The Squid Software Foundation and contributors * * Squid software is distributed under GPLv2+ license and includes * contributions from numerous individuals and organizations. * Please see the COPYING and CONTRIBUTORS files for details. / / Stylesheet for Squid Error pages Adapted from design by Free CSS Templates http://www.freecsstemplates.org Released for free under a Creative Commons Attribution 2.5 License / / Page basics / * { font-family: verdana, sans-serif; } html body { margin: 0; padding: 0; background: #efefef; font-size: 12px; color: #1e1e1e; } / Page displayed title area / #titles { margin-left: 15px; padding: 10px; padding-left: 100px; background: url('/squid-internal-static/icons/SN.png') no-repeat left; } / initial title / #titles h1 { color: #000000; } #titles h2 { color: #000000; } / special event: FTP success page titles / #titles ftpsuccess { background-color:#00ff00; width:100%; } / Page displayed body content area / #content { padding: 10px; background: #ffffff; } / General text / p { } / error brief description / #error p { } / some data which may have caused the problem / #data { } / the error message received from the system or other software / #sysmsg { } pre { } / special event: FTP / Gopher directory listing / #dirmsg { font-family: courier, monospace; color: black; font-size: 10pt; } #dirlisting { margin-left: 2%; margin-right: 2%; } #dirlisting tr.entry td.icon,td.filename,td.size,td.date { border-bottom: groove; } #dirlisting td.size { width: 50px; text-align: right; padding-right: 5px; } / horizontal lines / hr { margin: 0; } / page displayed footer area */ #footer { font-size: 9px; padding-left: 10px; } body :lang(fa) { direction: rtl; font-size: 100%; font-family: Tahoma, Roya, sans-serif; float: right; } :lang(he) { direction: rtl; } --></style> </head><body id=ERR_ACCESS_DENIED> <div id="titles"> <h1>ERROR</h1> <h2>The requested URL could not be retrieved</h2> </div> <hr> <div id="content"> <p>The following error was encountered while trying to retrieve the URL: <a href="gotosamarinda.allobank.com:18433">gotosamarinda.allobank.com:18433</a></p> <blockquote id="error"> <p><b>Access Denied.</b></p> </blockquote> <p>Access control configuration prevents your request from being allowed at this time. Please contact your service provider if you feel this is incorrect.</p> <p>Your cache administrator is <a href="mailto:webmaster">webmaster</a>.</p> <br> </div> <hr> <div id="footer"> <p>Generated Tue, 15 Aug 2023 06:48:45 GMT by ip-10-125-126-44.net.atlassian.com (squid)</p> <!-- ERR_ACCESS_DENIED --> </div> </body></htmlAutomation.jpg

1 answer

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Head of Support
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May 28, 2024

Hi guys, 

I faced this thing myself and checked numerous threads and articles and after a day I finally found an answer here: https://jira.atlassian.com/browse/AUTO-151

 

The request is denied from Atlassian as the squid proxy only allows the following safe ports to be used in the destination URLs:

80 8080 443 8443 8444 7990 8090 8085 8060

 

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