Escalation service

[Shrikant Maheshwari]

Hi ,

I am using excalation service and I want to execute the script daily around 6 pm (Indian Standard Time). Iam selecting 18:00-19:00 time span but i dont understand the exact time this script will run and update all the issues?? will it run at 18:00 pm or 19:00 pm or anytime betwen this? CAn any one please help me out in this?

Will issues be updated on the same instant the sript runs or this time will be different ?

[Tarun Sapra]

Hello @Shrikant Maheshwari

For escalation service, you can easily use an cron expression to execute it daily at 6 pm

http://javadox.com/org.quartz-scheduler/quartz/1.8.6/org/quartz/CronExpression.html

0 18 * * *

This will execute everyday at 6pm

[Tarun Sapra]

You can use an generator here

https://www.freeformatter.com/cron-expression-generator-quartz.html

[Gezim Shehu [Communardo]]

Can you attach a screenshot of how you have it configured?