Everytime I try to install BigPicture I get the "we ran into a little trouble" error

[Bill DeLong]

"It might just be a hiccup. Try again in a bit."

I've installed other apps successfully so why am I having problems with this one?  We are also evaluating Portfolio.  Could there be a conflict between the two?

[Ste Wright]

Hi @Bill DeLong

There shouldn't be an issue here.

There could be various reasons - I would suggest contacting the vendor for assistance. See their contact information on their Marketplace support page

Also worth checking this answer and looking at the part around migrations if this applies to your instance.

Ste