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Excel attachments blacked out

edwin vasquez
edwin vasquez
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December 30, 2024

Excel documents show blacked out when uploaded. Same thing when you click on it to view it. Once its downloaded, it looks fine. Is this a known issue?

atlassianissues.pngatlassianissues2.png

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Valerie Knapp
Valerie Knapp
Community Champion
December 30, 2024

Hi @edwin vasquez , thanks for your post. 

I found this bug but it's for DC, https://jira.atlassian.com/browse/CONFSERVER-55789 

So, it seems like a known issue but maybe not for cloud yet.

Let's see if anyone else has had this issue. 

Best wishes

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