Hi ,
I would like to know if there is any option/feasibility to exclude sub tasks based on its status while cloning a issue.
For example
i have a sub task which is in cancelled status and i do not want it to be copied while cloning a parent request.
Could it be possible .?
Quick help would be highly appreciated .
Regards
Hi @Srikanth
You could re-implement cloning using the automation rule feature to disregard cancelled sub-tasks, or... Create a rule that after a parent is cloned, removes any cancelled sub-tasks.
There are some open work items to improve cloning within automation functions, so the second approach may be more reliable at this time.
Best regards,
Bill
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