Failed to obtain jira header text color. Fallback to default value #ffffff

[Jérôme Brandt]

Hi,

We have a lot of message like that but I dont know how to resolve them ? Have you an idea ?

2019-04-25 08:52:12,972 http-nio-8080-exec-22 WARN anonymous 532x46251x1 - 10.253.250.39 / [c.i.a.p.quickcreate.provider.QuickCreateDialogContextProvider] Failed to obtain jira header text color. Fallback to default value #ffffff
2019-04-25 08:52:17,904 http-nio-8080-exec-2 WARN anonymous 532x46272x1 - 10.253.250.39 / [c.i.a.p.quickcreate.provider.QuickCreateDialogContextProvider] Failed to obtain jira header text color. Fallback to default value #ffffff
2019-04-25 08:52:22,947 http-nio-8080-exec-1 WARN anonymous 532x46273x1 - 10.253.250.39 / [c.i.a.p.quickcreate.provider.QuickCreateDialogContextProvider] Failed to obtain jira header text color. Fallback to default value #ffffff
2019-04-25 08:52:28,028 http-nio-8080-exec-3 WARN anonymous 532x46274x1 - 10.253.250.39 / [c.i.a.p.quickcreate.provider.QuickCreateDialogContextProvider] Failed to obtain jira header text color. Fallback to default value #ffffff
2019-04-25 08:52:32,928 http-nio-8080-exec-21 WARN anonymous 532x46275x1 - 10.253.250.39 / [c.i.a.p.quickcreate.provider.QuickCreateDialogContextProvider] Failed to obtain jira header text color. Fallback to default value #ffffff
2019-04-25 08:52:37,925 http-nio-8080-exec-20 WARN anonymous 532x46276x1 - 10.253.250.39 / [c.i.a.p.quickcreate.provider.QuickCreateDialogContextProvider] Failed to obtain jira header text color. Fallback to default value #ffffff
2019-04-25 08:52:42,949 http-nio-8080-exec-14 WARN anonymous 532x46277x1 - 10.253.250.39 / [c.i.a.p.quickcreate.provider.QuickCreateDialogContextProvider] Failed to obtain jira header text color. Fallback to default value #ffffff

[Fazila Ashraf]

Hi @Jérôme Brandt 

Follow https://confluence.atlassian.com/adminjiraserver/configuring-the-look-and-feel-of-your-jira-applications-938846975.html and see what is the header color value set in your JIRA. Change it to some color you want or to the default value.

Then these color related errors should disappear

[Jérôme Brandt]

Hi @Fazila Ashraf 

Thanks for you answer.

We are using default values for all parameters... so I don't really understand the reason of this message

[Jérôme Brandt]

It was a plugin... Quick Create

When I disabled it, it's OK

Thanks,

[Fazila Ashraf]

ah.. interesting.. Thanks for letting me know!