Failed to retrieve favorites

[Cassandra Anton]

Does anyone know how to resolve the "Failed to retrieve favorite filters from the server." error? I have reassigned the filters to a new user and assigned back, had the user unfavorite and re-favorite their favorites, and this still comes up blank.

[Lucas Modzelewski _Lumo_]

Hi @Cassandra Anton ,

Welcome to the Atlassian Community!

Depending on your Jira version this might be a solution: https://community.atlassian.com/t5/Jira-questions/Unable-to-load-favorite-filters-after-upgrade-to-7-12-2/qaq-p/904527 

Let us know if this helped