Field - How old is a task?

[Admin OKZT]

Hello,

I would like to know if there is a field that lets me know, how many days a task exists. 

For example: I create a task today (17.04.2024)

So today this field shows 0

Tomorrow it would be 1

The next day  2 and so on. 

Cheers 

Jenny

[Bill Sheboy]

Hi @Admin OKZT 

What problem are you trying to solve by doing this?  That is, "why do this?"

Knowing that may help to reveal solution options.

Until we know that...there is nothing built in to provide a single field for the number of days since the issue was created.  Some workarounds are:

• Use the built-in control chart to see the amount of time in various statuses
• Use a custom number field and automation rule with a scheduled trigger to update the field.  Although that will have limitations, as rules could only process 100 issues per execution (although there are ways to address that too)...but even those could lead to other automation / packaging limit issues.
• Use a marketplace addon to add calculated, dynamic fields

Kind regards,
Bill

[Linh Pham_Ricksoft_Inc]

Hi @Admin OKZT  

There's no system field to calculate dates since ticket creation, but you can create a custom field and use Jira Automation to achieve this requirement. Basically, you can set a rule to update the field value when the issue is scheduled.

Here's a similar discussion for the detailed solution: https://community.atlassian.com/t5/Jira-Service-Management/Re-Re-JQl-for-how-many-days-since-a-ticket-was-created/qaq-p/1562306/comment-id/67745#M67745