Field 'time tracking' cannot be set

[Vaclav Pechtor]

Hello,

I'm using Jira Cloud with the iOS App. If I create a task within the app and try to set the estimated duration, I get following error:

Field 'timetracking' cannot be set. It is not on the appropriate screen, or unknown.

When I open the task in the browser and set the duration there, it works. Any suggestions?

Thanks

[shawn_phua · Accepted solution]

Have you found a way to solve it?

[Vaclav Pechtor]

No, there is still no solution for that problem.

[Dieter Vekeman]

I had the same problem. I was able able to solve it by updating the screen and adding the estimate field there. 

[shawn_phua]

Sorry but what do you mean by updating the screen?

[Dieter Vekeman]

screenshots in reverse order (forum post editing is not that friendly on iphone...)

[Vaclav Pechtor]

This solution solved my problem!

[Mark Corrigan]

Fixed my problem as well, thank you!

[Eduard Pandel]

It worked also for me! thank you @Dieter Vekeman !

[Terrance]

I had trouble finding these settings - leaving this here for anyone else trying to find the 'screen schemes' settings page - it's at:

Top Menu  > (gear icon) > Issues

- then it shows under 'screens' in the left menu, as seen in the screenshots posted previously

- then click on the 'name' of the screen scheme to see the screens it is associated with (not the edit link)

- then click on the name of the screen you need to edit

- then select 'time tracking' and add it

https://support.atlassian.com/jira-cloud-administration/docs/manage-screen-schemes/

Hope this helps! This post helped me solve the issue - thanks @Dieter Vekeman