Filter - Question

[Steve Gardner]

Hi,

 new Jira cloud user... New to a role where the cloud Jira product has been in uses for 2+ yrs...

Im set up as a jira admin.. 

I add a new project, and want to update the master board filter to also pull items from this new project.... in theory all i should have to do it update the filter to add another "OR project = NEW PROJECT" in front of the ORDER portion of the filter... however i dont have edit rights to the main filter - its owned by last PM... all i can do is SAVE AS.. however i dont want to switch a new filter as aother projects use the filter and dont want  any issues if i miss a location.

what am i doing wrong that i cant simply save the filter that is in use?  

[Taranjeet Singh · Accepted solution]

@Steve Gardner Since you are a Site Admin for your JIRA Cloud instance, you can check if the Board Filter is a shared filter and then try changing the Filter ownership from old user to yourself. Then, you may be able to edit this Filter's JQL query & Filter's Shares.

For more information on how to change the ownership of a shared filter, please refer this Atlassian document: https://confluence.atlassian.com/adminjiracloud/managing-shared-filters-818578900.html

Hope it helps!

[Taranjeet Singh]

@Steve Gardner Did my suggestion help resolving your issue? Please let us know if you need further help on this?

[Taranjeet Singh]

@Steve Gardner Did my suggestion help resolving your issue? Please let us know if you need further help on this?