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Filter customer users from @mention list

Todd Winton
Todd Winton
Contributor
August 20, 2018

Since implementing service desk, we have noticed that when you start typing @mention in non service desk projects, customer users appear in the list of @mention users.  How can we filter these out?

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Raynard Rhodes
Raynard Rhodes
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August 20, 2018

This should be a permission modification.

Project Settings > Permissions

Check if Browse Project has Service Desk Customer - Portal Access selected

2018-08-20_11-42-16.png

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Todd Winton
Todd Winton
Contributor
August 20, 2018

This is not the case.

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