Hello,
I need to make a report with tickets that have more than 3 child tickets(3 Chase calls).
Any ideas? I cannot add a "3" value to the "parent" field in the Advanced search.
Any help is appreciated.
Thank you in advance
Hi @Relax Relax,
Unfortunately, it's not possible with the default JQL capabilities.
:( too bad.
Then, maybe a filter for tickets that were handled by a specific group? Not assigned to a specific group. Handled, so: Transferred should be included
Would really be useful.
Thank you :)
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Hi!
I can only suggest something like this:
project = <project name> AND (status changed BY <user1> OR status changed BY <user2> OR ...)
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I'm sorry, but may I ask you why you have removed the status of "Accepted Answer" from the message above? If you don't think this answer should be an accepted one, it's ok, I'm completely fine with it. But if you were confused by the outline color of the "Accepted Answer" button, that's the other question.
Can you, please, clarify.
Thank you.
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:) I'm sorry
I saw that the status of the Question got "Solved".
I thought that another answer could not be provided and I could not receive any possible answers for my second Question.
In conclusion, my mistake.
And I really appreciate both of your answers. Second one is very useful.
Thank you!
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Ok, I see now) Thank you!
In general, when people see that the question has an accepted answer they tend not answer it again. In this sense you are right.
Nevertheless, some answers are provided long after the first one was accepted and there are no limitations to how many accepted answers can be provided to one question.
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Do you have script runner plugin on your instance ?
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