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Find all tickets without a specific TRANSITION

michel_provencal
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March 26, 2021

Is there a way to create a report, in JIRA Service Desk, to find all tickets without a specific "Transitions"? Ex : All tickets without External Pending in "TRANSITIONS" history.

3 answers

1 vote
John Funk
Community Champion
March 26, 2021

Hi Michael,

There is also this: 

project = ABC and status was not in ("Develop Underway") during (startOfMonth(-1), endOfMonth(-1))

That shows you all issues that were never in Develop Underway status during last month. You can change around the dates if you like or remove the during completely. 

1 vote
Alexis Robert
Community Champion
March 26, 2021

Hi @michel_provencal , 

 

you can use the "changed from" operator in JQL to do this : 

NOT (status changed FROM BACKLOG) OR NOT (status changed TO BACKLOG)

Screenshot 2021-03-26 at 17.07.12.png

 

You can then save this search as a filter and use it in a Filter Result gadget for example.

Let me know if this helps, 

 

--Alexis

0 votes
michel_provencal
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 26, 2021

Thanks both of you.

That solved my problem!!!!!!!!!

It is my first post here, and you solve my question in less than 5 minutes.

You are fantastic.

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