Flagged task Slack notification

[Kobi Ohayon]

I wonder if there is an option that when tasks marked as 'Flagged' via Jira , it will send Slack notification to all related partners/related Slack group?

I couldn't find this kind of option.

Thanks in advance for the assistance.

[Daniel Eads]

Hi Kobi, welcome to the Community!

There are a couple ways to trigger Slack notifications when an issue is flagged.

1. Jira Cloud for Slack is the standard Slack integration and accessible from the "Slack integration" option in your project's settings. From there, you can use this filter to fire a notification when an issue is flagged to whatever channels you need:
   
   

   JQL Filter: Flagged = Impediment
   
   Issue is: updated

   
   
   
   
   
   The caveat here is that if the issue is updated while it is still flagged, more notifications will be triggered. For example, after flagging an issue with this method, I then re-prioritized it in the backlog, and a second notification was triggered:
   
   
   
   
2. Using an Automation rule, you can trigger a notification when the flag is added and only when the flag is added. In contrast to the previous method, only one notification will fire while the issue is flagged.
   
   
   • Trigger: Field value changed
     • Fields to monitor for changes: Flagged
   • Condition: Issue fields condition
     • Field: Flagged
     • Condition: equals (in any order)
     • Value: Impediment
   • Action: Send Slack message
     • See the documentation for setting up this action - you will need to create an incoming webhook in Slack to configure this action

In both situations, you'll want to know which Slack channel to notify when configuring the notification / rule. You can add multiple channels by adding more channel subscriptions (for the Slack integration route) or additional "send slack message" actions (for the Automation route).

Cheers,
Daniel