Hi, We use Zendesk to manage tickets and - through jira integration - open bug to Jira when a deeper analysis is needed.
But jira bugs are going to backlog, and sometimes remains there ..
How can I create bug going directly to >"selected for development", bypassing the backlog status?
Thanks Andrea
You could reconfigure your board such that it effectively has no backlog. But I would question why you want to do that - do you really want to bypass the backlog? It makes a nonsense of planning and forecasting if you do.
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