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Front End Chrome Out Of Memory Crash

Jamy
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 13, 2023

Not sure if this is the right place to put this, but honestly I've already spent too much time trying to figure out how to make a bug report...

Steps to reproduce:

  • Open current sprint, select ticket, select edit
  • wait

Reproduced with only one tab open

Did not try to reproduce in an alternate browser

System data: Windows AMDx84 architecture 16gigs ram

Expected Behavior: Edit menu opens

Actual Behavior: memory usage spikes up to around 2 gigs then chrome crashes

 out_of_mem.PNG

jira_task_manager.PNGmenu.png

1 answer

0 votes
Carlos Garcia Navarro
Community Champion
March 14, 2023

Hi @Jamy ,

Welcome to the Community! Does it happen consistently even after restarting Chrome or your laptop?  I couldn't reproduce this issue, but I found some other reports on Chrome crashes: https://jira.atlassian.com/browse/JRACLOUD-67781%C2%A0, which may not be related to the issue you reported since the bug was reported fixed.

If the issue persists, you can also contact Atlassian Support here: https://support.atlassian.com/contact/#/

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