Get an alert email when someone invites a new user

[Pierangelo Repetti]

Hello,

I'd like to receive an email alert when one of our Trusted Users invites a new user to our JIRA Cloud instance (I'm the global admin).

I couldn't find any trigger for that in automation rules.

How can it be done ?

Thank you.

[Mikael Sandberg · Accepted solution]

Currently the only thing you can do is turn off that feature, or limit it to specific products if you go to admin.atlassian.com > Products > User access settings.

A possible option if you want to get notified would be to create something that uses the Cloud admin API to compare the list of users between runs.

[Pierangelo Repetti]

Do you mean that setting the product invitation permission to Don't allow invites would prevent also Trusted Users from inviting new users ?

Thank you.

[Mikael Sandberg]

Yes, that is my understanding of this new option. This is from the documentation:

This is the most locked down permission setting. No one can invite anyone or request access to your product, regardless of your approved domain settings.

[Pierangelo Repetti]

OK I'll try that option, thank you