Since "Check It for Jira" is not supported anymore without warning, we have a lot of trouble because of the missing checklists of our tasks.
We are fine to use the atlassian-checklist from now on, but we really NEED to get the old ones.
The Vendor can't or doesn't want to help us.
I would be really greatful for any kind of idea and help!
Thanks very much in advance
Hi @Simon Pöllhuber! Sorry to hear you’re having trouble with missing checklists. There’s one idea you can try to recover the content from the “Check It for Jira” app. Many Jira apps store their data in issue properties, even if they don’t use custom fields.
Here’s how you can check if that’s the case:
1) List all issue properties. Use the following request to see all properties linked to an issue: https://your-jira-instance.atlassian.net/rest/api/2/issue/PROJECT_KEY-123/properties
Replace PROJECT_KEY-123 with an actual issue key
2) Look for the checklist-related property. For “Check It for Jira”, the property key might look like: https://your-jira-instance.atlassian.net/rest/api/2/issue/PROJECT_KEY-123/properties/com.plateer.jira.check-it (This is based on the app’s vendor ID and naming conventions.) Look for any property name that includes the app name.
3) Retrieve the checklist data. Fetch the content by requesting the URL above with your own Jira instance URL and issue key. If there are no issue properties with checklist data, then the vendor used some different kind of storage, e.g. their database, in this case unfortunately this data can’t be retrieved.
If you do manage to get your data and decide to switch to another checklist app (like Smart Checklist for Jira), feel free to reach out. I’m from the TitanApps team (we built Smart Checklist) we’ll be happy to help with the migration.
Fingers crossed you’re able to recover your checklists!
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Hi @Olena Tsarova_TitanApps Yes, thank you very much! We now have them in the description as atlassians "To Do's"
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