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Getting 403 forbidden error while fetching the priority list

Dheeraj Kumar Aggarwal July 24, 2023

I am logged into my Jira Data Center and if I open up the following URL in the browser, then I am getting the 403 forbidden error.

<BASE_URL>/rest/api/2/priority

And If I open `<BASE_URL>/rest/api/2/issuetype` then it is working fine and giving me a list of issue types.

What could be the issue in fetching the list of priorities? Is it related to my Jira DC configuration?

1 answer

0 votes
Pavel Junek
Community Champion
July 24, 2023

Hi @Dheeraj Kumar Aggarwal,

Welcome to Atlassian community!

It looks like both REST API calls for my Jira Server are working fine and returning values. Regarding to Atlassian documentation, it should be exactly as you wrote it:

 GET /rest/api/2/priority

Pavel 

Dheeraj Kumar Aggarwal July 24, 2023

Yes, it is exactly the same. But still I am getting the 403 error. Can this be related to configuration related issue in my Jira DC?

Pavel Junek
Community Champion
July 25, 2023

Probably yes, something might not be quite right with your instance, but I have no idea what it should be. Maybe bad proxy / NGINX settings?

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