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Getting ' You do not have a active licence, post function will not execute', though i am Jira admin

Ayub Basha Kanekal
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November 14, 2021

Getting ' You do not have a active licence, post function will not execute', though i am Jira admin

 

Trying to copy Parent fields to Child 

[2021-11-14T07:38:03.269Z] ERROR: mwec/24 on 30ba2d16-f1a1-4276-8216-f29be633f5d8: You do not have a valid, active license. Post-functions will not run. (issueKey=DEM-3, msgType=license-error, clientUrl=https://boomerang.atlassian.net, accountType=atlassian, postFunctionId=1035ec82-90ac-4e41-9d81-bbd131e31057, during=post-function-triggered, accountId=6140397ce057c6006a22078c, postFunction=CopyValueFromFieldToFieldFunction, clientKey=jira:3997251, requestId=df641c6d-15a8-4c2f-8111-119ffd350c3d)
    configuration: {
      "runAsType": "addonUser",
      "ignoreEmptyValue": false,
      "createMissingValues": false,
      "appendValues": true,
      "copyOnlyIfNotSet": false,
      "conditionalExecution": false,
      "fromFieldId": "customfield_12504",
      "catenateCascading": true,
      "sendNotifications": true,
      "_modified": "2021-11-14T07:34:52.718Z",
      "toFieldId": "customfield_12504"
    }
    --
    error: {
      "code": 402,
      "codeString": "402",
      "message": "You do not have a valid, active license. Post-functions will not run.",
      "fields": "{\"codeString\":\"402\"}"
    }
    --
    transition: {
      "executionId": "1b01ee96-fb82-4926-874d-5f034fabdd32",
      "to_status": "Selected for Development",
      "transitionId": 21,
      "workflowName": "Ayub_StoryWorkflow",
      "from_status": "Open",
      "workflowId": 366695,
      "transitionName": "Select for Development"
    }

 

 

 

 Error1.jpgError2.jpg

1 answer

0 votes
Nic Brough -Adaptavist-
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November 14, 2021

Welcome to the community!

Your admin rights are irrelevant here. 

If you do not have a licence to use the software, then you don't have any rights to use it.  In the case of Jira apps, they mostly stop working when you haven't paid for the right to use them.

Either remove the post-function, or buy a licence for the app.

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